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Two Years Later
As we speed towards delivery of Lora Cecere’s second book, Metrics That Matter, it seemed natural to take a moment to look back at all we have accomplished over the past two years. I spent some time...
View ArticleAutomation in the Supply Chain
Yesterday, Bill Gates spoke at The American Enterprise Institute and was quoted as saying “Software substitution, whether it’s for drivers or waiters or nurses … it’s progressing. … Technology over...
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What the Heck is Supply Chain Resiliency?
Resiliency, agility, excellence, visibility, responsiveness. These are all words thrown about to describe the ideal supply chain. But does anybody really have a clear definition of what supply chain...
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Metrics That Tell A Story
A single company can be sliced and diced in a multitude of ways. Different metrics are meaningful to different groups of people – both internally and externally of the company. That seems simple, but...
View ArticleSupply Chain Resiliency Revisited
A couple weeks ago, I wrote a post entitled “What the Heck is Supply Chain Resiliency?” We had just completed preliminary work on a new metric in cooperation with Arizona State University called...
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What About Customer Service Metrics?
Our exploration of supply chain excellence divides financial metrics into four categories. Growth, profitability, cycle and complexity are the four components of the Supply Chain Effective Frontier. We...
View ArticleWhat I Learned
Nearly two and half years of work on financial ratios in connection with supply chain excellence have led us to this point. This week we are publishing the results of the 2014 Supply Chain Index. Our...
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One Year Later: Do We Have a Greener Supply Chain?
There are several research studies that we repeat on an annual basis- risk management, supply chain talent, green supply chain and big data. If you’d like to contribute on any of those topics, click...
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Big Data Helps You Ask The Right Questions
There’s a lot of buzz these days about big data. But big data just for the sake of being big has little to offer supply chain. A spreadsheet with a million rows is no more or less insightful than one...
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Interview with Jill Marcotte of Dealer Tire
Last week I had a chance to chat with Jill Marcotte, Partner and Chief Supply Chain Officer of Dealer Tire, LLC. We covered everything from metrics to supply chain excellence across industries to...
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